VIPRA KNOWLEDGE BASE
FREQUENTLY ASKED QUESTIONS
Got questions? We've got answers. Find quick help on sizing, orders, express deliveries, 7-day returns, and Razorpay instant checkouts.
ORDERING QUESTIONS
No, Vipra Fashion Store is completely open and frictionless. You can purchase any product immediately using "Buy Now" with Razorpay, or click "Inquire on WhatsApp" to connect with our stylist team directly. No customer registration or password required!
When you select your size, colour, and quantity and click "Inquire on WhatsApp", a simple form collects your delivery details. Upon submission, an inquiry ID is generated and you are redirected to WhatsApp with a pre-filled structured message. Just press Send to start the conversation!
RETURNS QUESTIONS
We offer a hassle-free 7-day return and exchange policy from the date of delivery. Items must be unused, unwashed, and in their original packaging with all tags intact.
SHIPPING QUESTIONS
We offer FREE shipping on all orders above ₹999 across India. For orders below ₹999, a flat standard shipping fee of ₹99 applies. Metro cities receive delivery within 3-5 working days, while rest of India is delivered in 5-7 working days.
You can track your order anytime on our Guest Order Tracking page using your unique Order Number (e.g. VIP-20260922-XXXX) and your phone number or email provided during checkout.
SIZING QUESTIONS
Every product page features an exact Size Guide modal with chest, length, and shoulder measurements in inches and centimetres. If you prefer a relaxed or streetwear oversized drape, we recommend choosing your standard size as our oversized fits are intentionally roomy.
Didn't find what you were looking for?
Our team is available Monday to Saturday to answer custom questions, sizing dilemmas, or order requests.